Billing Terms & Conditions
Billing Terms & Conditions
This Billing Terms and Conditions document outlines the payment and billing practices for Zolluxe.
1. Accepted Payment Methods
At Zolluxe, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
Cards:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Maestro
- UnionPay
Wallets:
- Apple Pay
- Google Pay
Shop:
- Shop Pay
- Shop Pay Installments
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Zolluxe are in United States Dollars (USD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Zolluxe uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues, please contact us first at contact@zolluxe.store.
6. Fraud Prevention
- Zolluxe reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
Contact Information
Store Name: Zolluxe
Address: 175 Dikeman St, Brooklyn, NY 11231
Email: contact@zolluxe.store
Phone: +1 (363) 212-5319
Customer Service Hours
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Response Time: We aim to reply within 1–2 business days.